IBM Walk-in Technical Support Associate On 1st to 4th April 2014

Company    IBM India Pvt. Ltd.


Eligibility     Any degree/Diploma

Experience   0 – 4 yrs

Location  Bangalore/Hyderabad

Job Role       Freshers



Comapny profile :

IBM is a global technology and innovation
company headquartered in Armonk, NY. It is the largest technology

and consulting employer in the world, with more than 400,000 employees
serving clients in 170 countries. IBM offers a wide range of technology
and consulting services; a broad portfolio of software development
and systems management; and the world’s most advanced servers and
supercomputers. Utilizing its business consulting, technology and
R&D expertise, IBM helps clients become “smarter” as
the planet becomes more digitally interconnected. IBM invests more
than $6 billion a year in R&D, just completing its 18th year of
patent leadership.

Job Description:

1. The job will require you to handle inbound
calls / emails / chats regarding technical issues for end users.

2. Remote Infrastructure support delivery

3. Perform problem cause analysis

4. Resolve routine customer problem

5. Ability to Identify Opportunity & Implement Process Improvements

6. Ability to meet a set of defined account agent productivity measurements.

Candidate Profile:

1. Candidate should possess any degree/Diploma
from a recognised university.

2. Fluency in Communications Skills (both spoken and written)/ soft

3. Should have technical experience and skills in the areas of problem
determination, creativity and analysis.

4. Understanding of operating systems.

Walk-in Date : 1st ,2nd , 3rd,4th April 2014

Time : 1.00PM to 04.00PM

Venue Details:


IBM India Private Limited, G2 block , Manyata Tech park,Nagawara Outer
ring road , Bangalore- 560046


IBM India Pvt Ltd, IBM Tower, 3B, MindSpace,
Survey No. 64, APIIC Software Layout, Madhapur, Hyderabad-560081

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